The country’s largest airline IndiGo has found the flight disruptions costly in the month of December. According to data presented by the Civil Aviation Ministry in the Rajya Sabha on Monday, IndiGo alone has spent Rs 22.68 crore on compensation and facilities to passengers.
This huge amount has been given to those passengers who had to face problems like flight cancellation, flight delay or denial of boarding. The government told the House that all domestic airlines together paid a little over Rs 24 crore as compensation in December, of which IndiGo alone has pocketed the largest share.
The crisis for IndiGo deepened in early December, when between December 3 and 5, 2,507 of its flights were canceled and more than 1,800 were delayed, impacting more than 3 lakh passengers. The situation had become so bad that DGCA had to cut the airline’s winter schedule by 10%.
Other airlines lagged far behind IndiGo in terms of compensation; While Tata group’s Air India and Air India Express together paid around Rs 74.61 lakh, SpiceJet paid Rs 40.09 lakh and Akasa Air paid Rs 21.06 lakh.
